Frequently Asked Questions

WIFI

We offer a reliable high-speed Internet service, provided by CenturyLink, with download speeds up to 1GB ps. WIFI logon details will be provided upon check-in.

Pool Heater and SPA controls

A zip timer for pool and spa lights is located on the interior wall just inside the patio doors going into the kitchen/living area. The zip timer for the spa blower and heater is located on the exterior wall just outside the patio doors by the kitchen/living area. You must turn the zip timer past the 10 min mark to operate.

Pool Alarm

Both sets of patio doors leading to the pool area are equipped with an alarm. Please push button prior to going through patio door to silence alarm. If alarm sounds, simply push the button and the alarm will shut off. You are allowed 10 seconds to exit through the patio doors and then the alarm will sound. This is a safety feature for our younger guests.

Door Code

You will require a 4-digit door code to access our home. Enter the 4-digit code into the keypad and press the * key, the door will unlock and allow opening. The door will remain unlocked until you turn the deadbolt from the inside. When leaving the house, simply push any button on the door keypad and the door will lock.

Gate Entry

Upon arrival at the resort, give the gate attendant our street address. They will be aware of your arrival. If you wish to drive in and out of the resort, stop by the front desk and they will issue you a gate pass for the duration of your stay. This will hang from the rearview mirror of your vehicle.